Blog
Field notes.
LAST UPDATED · MAY 9, 2026
What we’re learning, building, and arguing about. Posted when there’s something to say.
- 2026-03-28 Build notes 6 min
Build notes from a freight broker's SDR replacement
What we shipped, what we cut, and the eval that mattered more than the model choice.
- 2026-03-14 Opinion 5 min
Reversibility is the new uptime
Production AI without rollback is a liability. Here's how we treat compensatable actions as a first-class part of the runtime.
- 2026-02-27 Architecture 12 min
Standardizing the integration boundary, not the vendor
A pattern for swapping CRMs, warehouses, and outreach tools without rewriting the agent layer.
- 2026-02-15 Eval 8 min
Eval cadence beats eval coverage
A weekly eval that catches drift is worth more than a quarterly eval that proves the launch model worked.
- 2026-01-30 Opinion 4 min
AI Operating System, defined
A short, sharp definition of the term we use most. What it is. What it isn't.
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