Terms of service.

Acceptance and business authority

By accessing or using osmosync.com, you agree to these Terms of Service. If you use the site for a company or other organization, you represent that you have authority to bind that organization to these terms.

Website use

You may use this website for lawful business purposes and in accordance with these terms. You may not interfere with the site, attempt to gain unauthorized access to it, or use it in a way that infringes another person’s rights.

Scope

This page covers your use of osmosync.com. Engagements are governed by a separate Master Services Agreement signed before work begins. Nothing on this page overrides an MSA.

Service descriptions and document precedence

Website descriptions explain the services OsmoSync may offer. A signed engagement document, including an MSA, statement of work, or order form, controls the services, deliverables, and obligations for that engagement. If these website terms conflict with a signed engagement document, the signed engagement document controls for that conflict.

Engagements

Engagements are scoped in writing, with named deliverables, dates, and price. We work in two-week beats with weekly demos. Either side can pause or end an engagement at the end of any beat with written notice. Pre-paid, unused beats are refunded.

Fees and payment

Fees, payment terms, taxes, and any reimbursable expenses for an engagement are governed by the signed engagement documents. These website terms do not set payment deadlines, late fees, or other payment defaults.

Client responsibilities

For an engagement, you are responsible for providing timely, accurate information, access, decisions, and approvals needed for the agreed work. You are also responsible for the lawful use of any deliverables, services, data, accounts, and access you provide or authorize.

Confidentiality

Each party will use the other party’s confidential information only as needed to perform or receive an engagement and will protect it with reasonable care. Confidential information does not include information that is public through no breach of these terms, already known without a duty of confidence, independently developed without use of confidential information, or rightfully received from a third party without a duty of confidence.

A party may disclose confidential information when required by law, subpoena, or court order, provided it gives notice when legally permitted and reasonably cooperates with efforts to seek protective treatment.

Third-party services and AI limitations

Services may depend on third-party platforms, models, or tools. Their availability, outputs, and policies are outside OsmoSync’s control. AI-generated output can be incomplete, inaccurate, or unsuitable for a particular use. You must apply human review and exercise judgment before relying on it for decisions, communications, or actions.

Acceptable use

You may not use the website or any engagement to violate applicable law, infringe rights, introduce malicious code, interfere with systems, or attempt unauthorized access. You must not use services or outputs in a way that creates unlawful harm or bypasses applicable safeguards.

Privacy and third-party services

Our Privacy Policy explains how OsmoSync LLC handles personal information and how you can change your privacy choices. The site may link to or embed services operated by third parties, including Cal.com. Their services are governed by their own terms and privacy notices. Choosing necessary storage only does not prevent ordinary access to osmosync.com.

Warranties and disclaimers

Except for express promises in signed engagement documents, the website is provided as available and without warranties of any kind, whether express, implied, or statutory. OsmoSync does not warrant that the website will be uninterrupted, secure, or error-free. Nothing in this section limits any warranty or commitment expressly stated in a signed MSA or other signed engagement document.

Liability

Standard limitations of liability apply, capped at fees paid in the trailing twelve months, with carve-outs for IP indemnity and gross negligence. Negotiable in the MSA.

Termination

OsmoSync may suspend or end access to the website if use violates these terms or threatens the website, its users, or its operation. Termination, suspension, or wind-down of a signed engagement is governed by its signed engagement documents.

Changes to these website terms

OsmoSync may update these website terms from time to time. Changes apply prospectively when posted with an updated date. Your continued use of the website after that date means you accept the updated terms. Changes do not amend a signed engagement document unless the parties agree in writing.

Force majeure

Neither party is responsible for a delay or failure to perform caused by events beyond its reasonable control, including natural disasters, labor disputes, government action, internet or utility failures, or third-party service outages. This does not excuse payment obligations already due under a signed engagement document.

Severability and waiver

If any provision of these terms is found unenforceable, the remaining provisions remain in effect. A waiver must be in writing and applies only to the specific instance for which it is given.

Notices

Send notices about these website terms to legal@osmosync.com. Notice requirements for a signed engagement are governed by its signed engagement documents.

Entire agreement and order of precedence

These terms and the Privacy Policy are the entire agreement concerning your use of this website. For a signed engagement, the signed MSA and other signed engagement documents control the parties’ agreement for that engagement. If more than one signed engagement document applies, the order of precedence stated in those documents controls.

Contact

Email legal@osmosync.com with anything that needs a signature on it.